true incident



Tags : true incident





Bharatmomsmother- viraja blog

viraja

karma: 961

 True Incident!! - Really Interesting



The incident was really shared by my friend you is currently working in reputed firm  near OMR way



" This peace of information is useful for each and every one who travels by Bus "



I am working in Chennai One (Thoraipakkam), Chennai. Iusually travel by Metropolitan Transport Corporation(MTC) bus, from jain college stop (Which is near to my office) to tidel park and from Tidel park I will catch train, to home. MTC bus comes from kelambakkam(19B,21H) mostly wont stop in tidel park in early days. So I usually prefer to get into T51 bus, which will stop in tidel park stop. After some time 19B started stopping in tidel park also.


 Today while returning from office at around 8.30 pm, I was in a hurry to catch my 9.28 pm train  at Tidel park. I got up a bus(19B) in Jain College at around 8.45 pm, and asked the conductor to give a ticket for tidel park stop. He said, the bus wont stop there  , and he asked me to get down at signal if it stops there or else get down at stop next to tidel park. I was arguging with him that I am going daily with the same bus and get down in the tidel park stop. But he was keep on saying the same thing.. I got irritated with conductor response. Suddenly I remembered a complaintphone no.[9884301013] I read in one bus sometime back and noted down in my mobile. I called that no. and said about the incident that conductor is not stopping in the usual stop.

The MTC representative (person at the other end) asked me to give the phone to the conductor. The conductor was not interested to talking with his official. The MTC rep. asked me the bus registration no. He enquired where is the bus at that time and I said it is in Kandhanchavadi. The MTC rep. said he will come in the line and talk to them. I was curious how he will come and catch the bus.

After few mins. the wireless transmitter(to track the bus using GPS), near the driver in the bus started shouting ... Driver stop the bus. Driver stop the bus  in the left side of the road. Driver was not sure what is happening may be his first experience, for others(including me) it is the realfirst experience. The driver stopped the bus and started listening to the transmeter. The MTC rep. enquired why the bus is not stopping in tidel park stop. The driver said he stops in tidel park stop and in the previous trip also he has done. The rep. asked him then why the conductor is saying like that  . He asked the conductor what is the issue. The conductor was speechless   . The driver somehow managed the situation and supported the conductor by saying that the conductor was new to this route. The driver asked excuse  for the incident and said he will stop in the Tidel Park stop

The MTC rep. said he wanted to talk the passenger who called him. I went near the transmitter and spoke to the MTC rep. He said sorry for the incident happened and asked sorry on behalf of MTC. Everyone in the bus were surprised of things happening. I came back to my seat and I was so embarrassed  as all were looking at me. Few passengers asked me what is the no. and whom I called. They also took the no. The bus stopped in Tidel Park stop then. After getting down I called the MTC rep. and said thebus stopped in the stopping.

It was a nice experience for me and others who travelled in the bus, including driver and conductor and I was very shocked after this incident. Yes, nowadays good things are happening in government sector also and technology is used properly.


Complaint Phone no. for MTC bus: 9884301013,9445030516 ,9383337639

3 comments so far. What are your thoughts?


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moms community Mangaladurgha

Mangalad..

karma: 67

Hi Viraja,

Very useful info... Thank u. Here goes my vote for the informational blog...


  • March 18, 2010

moms community savithram

savithram

karma: 118

Viraja thatz a gr8 to u.............


and im happy that our systems r improving.............


  • March 18, 2010

moms community ANU4NIVEDH

ANU4NIVEDH

karma: 798

Gr8 to read this...


But i m sure this must have been the first...and also the probably the last, time the enthu MTC responded so swiftly to a complaint..


Dont we know our govt better...?


  • March 21, 2010



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